FTP (File Transfer Protocol) FAQs

What is File Transfer Protocol (FTP)?
File Transfer Protocol, or FTP, is a way to efficiently move files back and forth from a server (our computer) to a client (your computer). It differs from the HyperText Transfer Protocol (HTTP) in that an FTP connection is bi-directional. That means you can move files from your computer to the server (this is called uploading) as well as retrieve files from the server (this is called downloading). FTP can be used to publish web pages to a web server, or it can be used to move and store files in an efficient manner.
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My account comes with web space, how do I use this space?
Standard Dial-Up Accounts come with 4 meg of space that you can use for a personal web page. This space is not set up by default. If you wish to use this space you will need to contact the Support Department.
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I need an FTP program, what do you recommend?
We recommend BulletProof FTP. This package is very powerful and easy to use, and has auto reconnect features to make sure you get the file you need. There are a lot of other ftp packages available at Winfiles site.
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How do I set up my FTP program to connect to LewisWeb?
In general, there are three pieces of information you will need to connect to your FTP site here at LewisWeb. The first is the FTP host (or FTP server) address which is users. lewisweb.net. The second and third pieces are your username and password. These were established when the FTP account was set-up. For personal sites, they are the same as the dial-up username and password. For Virtual Domains, these can be whatever the user desires.
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Can I use Microsoft FrontPage to create my web page?
You can use FrontPage to publish your site (or web) to our servers. We do not support FrontPage connecting directly to our server.
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Can I use any FTP program to connect to the your servers?
Yes. Any FTP program that uses a standard FTP protocol (practically all of them) can be used.
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Can I use my web space for file storage?
If you have space available, you may use your FTP space to store files or documents. This can be an efficient way to transfer large files between computers, rather than sending them via E-Mail. LewisWeb reserves the right to audit all files stored on our servers and remove any software or material that is illegal and may expose us to legal action.
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Which FTP server do you use?
We use the Serv-u FTP server from Cat software.
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